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Video Visits

WHAT ARE VIDEO VISITS?

Did you know you can see your Caduceus physician or care provider from your phone on a video visit for 80% of office visits including annual exams? Save a trip to the office and schedule a video visit with your Caduceus provider right from your mobile device (just like Facetime) from the comfort of your home or office.

***COVID 19 SCREENING AND CURBSIDE TESTING AVAILABLE AT OUR LOCATIONS FOR ANYONE THAT WOULD LIKE TO BE TESTED EVEN IF YOU HAVE NO SYMPTOMS. RESERVE YOUR TELEHEALTH VIDEO VISIT TODAY.***

It is also a convenient option for urgent care needs if you are on vacation, away at college, or a business trip. You can schedule one SAME DAY or for a future date- whatever your preference!

To schedule your video send an email to videovisits@caduceusmedicalgroup.com or click the button below.

To prepare for your video visit, please go the App Store or Google Play and search for Hipaabridge from your mobile phone and create an account. This is the secure encrypted platform we use to initiate the video call. A staff member will contact you a few minutes prior to start the visit with your provider.

If you do not have a mobile phone or tablet or have an older version/phone model that is incompatible with the Hipaabridge app, you can also go to Hipaabridge portal and set up an account from a laptop or desktop. Please note that a mobile phone will provide the best connection and please use this option as a last resort.

Regardless of your chosen device, please make sure you are either in an area that has good reception with your carrier or a strong WIFI connection.

If you already have previously had a video visit and already have a Hipaabridge account then you are good to go! If you have forgotten your password, you can reset here and choose "I forgot my password."

Lastly our technical support team is here to help! If you are still experiencing issues creating an account or logging in to your existing one, email support@caduceusmedicalgroup.com and we will contact you to resolve!